Privacy Policy

1. Information We Collect

To fulfill your orders accurately and provide optical services, we collect:

• Contact Information: Full name, shipping address, phone number, and email address.
• Vision & Prescription Data: Optical sphere, cylinder, axis, and pupillary distance (PD) provided by you or recorded during an in-store eye exam.
• Transaction Records: Purchase history, frame measurements, and payment confirmation details.

2. How We Use Your Information

Your information is strictly used for legitimate optical and retail purposes:

• Accurately cutting and mounting prescription lenses to your selected frames.
• Delivering your packages to your address or confirming branch pickup availability.
• Providing order updates, appointment reminders, and customer support via phone or WhatsApp.

3. Data Protection & Sharing

We implement technical safeguards to maintain the privacy of your personal records:

• We share delivery addresses and contact numbers only with authorized courier partners responsible for shipping your order.
• We do not share, rent, or trade customer prescription data or contact details with third-party marketers.

4. Your Privacy Rights

You have the right to request access to your optical records, request updates to your contact information, or ask us to delete your personal account data at any time by contacting customer support.